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Shipping Policy

Shipping Policy
Welcome to The Ear Story's Shipping Policy. We are committed to providing transparent and efficient shipping services to ensure your shopping experience is smooth and satisfactory.
1. Shipping Methods and Rates
We offer multiple shipping options to meet your delivery needs:

  • Standard Shipping: Cost-effective option for non-urgent deliveries with moderate transit times.

  • Express Shipping: Faster delivery for time-sensitive orders, with expedited processing and transit.

Free Shipping Promotion: We offer complimentary shipping on all orders exceeding Rs. 999. For orders below this threshold, shipping charges will be calculated based on weight, destination, and selected shipping method.
2. Order Processing
Our dedicated team works diligently to process and ship your orders efficiently:

  • Typical processing time: 1-3 business days

  • Orders are processed Monday through Friday, excluding company holidays

  • Confirmation email with tracking information will be sent once your order is shipped

3. Delivery Expectations
After processing, estimated delivery times are as follows:

  • Domestic delivery: 3-5 Business Days

  • Actual delivery times may vary depending on carrier and destination

  • Remote or rural locations might experience slightly extended delivery periods

4. International Shipping
Time may vaires as per destination

  • Additional customs fees and import taxes may apply

  • Delivery times for international orders can vary significantly

  • Customers are responsible for any additional import fees

6. Returns and Exchanges
For comprehensive information about returns and exchanges, please visit our Return Policy page.
7. Contact Information
We're here to help! For any questions, concerns, or shipping inquiries:

Last Updated: 02/07/2025
Note: The Ear Story reserves the right to modify this shipping policy at any time. Please check our website for the most current information.

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